Kuku Terms of Service

1. Introduction & Acceptance

These Terms of Service (“Terms”) form a legally binding agreement between: You (“User,” “you,” or “your”) and Futuro AI, Inc. (“Company,” “we,” “us,” or “our”), a Delaware corporation. These Terms govern your access to and use of:

• the Kuku mobile application

• our website

• all related content, features, tools, and services

  (collectively, the “Services”).

Important

By downloading, registering for, accessing, or using the Services, you:

✔ confirm you have read and understood these Terms

✔ agree to be bound by them

If you do not agree, do not use the Services.

Dispute Resolution Notice

These Terms include:

• mandatory arbitration

• a class action waiver (see Section 15)

Except for certain small claims matters, all disputes must be resolved individually through binding arbitration.

2. Eligibility & Accounts

2.1 Age Requirements

• The Services are not intended for children under 13

• You must be at least 13 years old to use the Services

• If you are under 18, a parent or legal guardian must consent

By using the Services, you confirm that you meet these requirements.

2.2 Account Registration

Some features require an account, including:

• Co-Parenting

• Sleep Companion Mode

You agree to:

• provide accurate and complete information

• keep your information updated

• protect your login credentials

2.3 Account Responsibility

You are responsible for everything that happens under your account.

Notify us immediately at teams@futuro.live if you suspect unauthorized use.

We may suspend or terminate accounts with inaccurate or misleading information.

3. Core Features

3.1 Co-Parenting & Data Sharing

When you link with a Partner or Bestie, you explicitly consent to sharing activity data, including:

• online status

• sleep patterns

• Kuku interactions

• quiz responses and AI insights

You are solely responsible for choosing who you link with.

We are not responsible for disputes or privacy issues between users.

3.2 Unlinking

You may unlink at any time in App settings.

Unlinking may permanently delete shared progress, memories, or assets.

We are not liable for any resulting loss.

3.3 Sleep Companion Mode Disclaimer

Sleep tracking uses device sensors such as microphones and motion detection.

This is not a medical service or device.

All sleep data is provided for:

• entertainment

• general information

It does not diagnose or treat health conditions.

Always consult a qualified medical professional for health concerns.

3.4 AI Features

The Services use AI to generate dialogue, insights, and advice.

You understand that:

• AI may be inaccurate or inappropriate

• outputs are not professional advice

• you should not rely on them for major life or mental health decisions

4. Virtual Currency & Items

4.1 License

Virtual items (including “Moonstones”) are licensed — not sold.

You receive a limited, personal, non-transferable right to use them only within the App.

4.2 No Real-World Value

Virtual Goods:

• have no cash value

• cannot be redeemed or transferred

• are not property

4.3 Randomized Rewards

Some features use chance-based mechanics (Blind Boxes).

Item probability rates are disclosed in the App.

Outcomes are random and not guaranteed.

4.4 Changes & Expiration

We may modify or remove Virtual Goods at any time without liability.

5. Subscriptions & Payments

5.1 Kuku Plus

Subscriptions may include:

• bonus Moonstones

• premium features

• exclusive items

Some plans allow linked Partner access while the main subscription is active.

5.2 Billing & Auto-Renewal

When you subscribe:

• charges occur through Apple or Google Play

• subscriptions renew automatically

• cancel at least 24 hours before renewal

5.3 Cancellation

Cancel through your App Store settings.

Deleting the App does not cancel billing.

Access continues until the current billing period ends.

5.4 Free Trials

Trials automatically convert to paid subscriptions unless canceled 24 hours before ending.

5.5 Refunds

All purchases are final and non-refundable.

Refunds are governed by Apple and Google Play policies.

5.6 Price Changes

We may adjust pricing with notice, effective on your next billing cycle.

6. User Content

6.1 Ownership & License

You own your content.

By submitting it, you grant us a worldwide, royalty-free license to use it to:

• operate the Services

• improve features

• train AI (using de-identified data)

6.2 Prohibited Content

You may not submit content that is:

• illegal or abusive

• hateful or violent

• spam or malicious

• harmful software

7. Prohibited Conduct

You may not:

• use the Services unlawfully

• harass other users

• scrape or automate access

• reverse engineer the App

• exploit bugs

• sell accounts or virtual items

8. Service Changes

We may modify, suspend, or discontinue any part of the Services at any time.

Availability is not guaranteed.

9. Third-Party Services

We are not responsible for third-party sites or services linked in the App.

Use them at your own risk.

10. Intellectual Property

All content, characters, software, and design belong to Futuro AI, Inc. and its licensors.

They are protected by intellectual property laws.

11. No Warranties

The Services are provided “as is” and “as available.”

We disclaim all warranties, including:

• merchantability

• fitness for a particular purpose

• uninterrupted or error-free operation

12. Limitation of Liability

We are not liable for:

• indirect or consequential damages

• lost data or profits

• third-party conduct

Our maximum liability is the greater of:

• amounts you paid in the past 12 months

• $100 USD

13. Indemnification

You agree to defend and hold us harmless from claims arising from:

• your use of the Services

• your content

• your violation of these Terms

14. Apple Terms

If used on iOS:

• Apple is not responsible for the App

• Apple provides no support or warranties

• Apple may enforce these Terms as a third-party beneficiary

15. Arbitration & Class Waiver

Binding Arbitration

All disputes are resolved by AAA arbitration, except small claims court.

No Class Actions

Claims must be brought individually.

Opt-Out

Email teams@futuro.live within 30 days of first use to opt out.

16. Governing Law

Delaware law applies.

17. Changes to Terms

We may update these Terms with notice.

Continued use means acceptance.

18. Contact

Futuro AI, Inc.

1111B S Governors Ave #25920

Dover, DE 19904

📧 teams@futuro.live